Current Openings

HR and Benefits Administration - Concord, Massachusetts (Remote)

Apply Here

Why You Should Want to Work Here

Yes, we provide competitive pay and benefits, but that’s not why. You’re going to learn a lot here, you’ll be given as much responsibility as you can handle, your ideas will help us improve the industry, and you’ll be a key part of an organization committed to flexibility and social action. We keep “corporate” meetings to a minimum, and we have zero red tape We just want clients to be serviced really well, and we believe work should be a two-way street: when the company needs a hand to say, meet a client deadline, the employee steps up to help; when the employee needs a hand to balance work and life, the company steps up and provides flexibility. It’s not complicated. It is a breath of fresh air, and it’s what work should be.

Benefits Administrator Responsibilities:

The Benefits Administrator will interact with our clients, the brokerage side of the business, and carriers in managing benefit enrollments, payroll coordination, problem resolution, COBRA administration, vendor management, open enrollment management, communications, benefits audit, and systems support.

This position is a remote position but may require travel to our office in Concord, MA, and clients across New England, but it will likely be very minimal. The Administrator’s core working hours will be during Innovo’s business hours of 9:00am to 5:00pm, Monday through Friday. Candidate must be located in the New England area.

The overall role will require an understanding of the following topics: 

• Process and track benefit plan enrollments, including adds, terms, qualifying changes, and open enrollment. Ensure compliance with plan documents, regulatory guidelines, and in accordance with Company policies.
• Maintain and ensure accuracy of all client benefits administration through monthly auditing of carrier invoices, HRIS system, and detailed tracking processes.
• Serve as the subject matter expert and facilitate the implementation of HRIS benefits modules and carrier connections with the client, carriers, and HRIS system; recommend process improvements to client.

• Initiate, create, and manipulate various reports needed for accuracy of benefits administration in various HRIS systems. Analyze reports and maintain detailed records.
• Research and respond to employee questions regarding benefits and act as liaison between employee and insurance carriers/brokers to ensure timely resolution of issues.
• Develop and maintain ongoing relationships with carriers and clients.
• Participate as needed in the onboarding process and presentation of general HR and benefits orientations.
• Participate in strategy, renewal, and open enrollment meetings to gain insight and provide feedback on benefits administration processes and timelines.
• Assist in facilitating compliance through posting of required benefits notices, timely administration of benefits and COBRA, and staying knowledgeable in regulatory areas.
• Maintain an understanding of various employee benefit programs including group health, flexible spending accounts, health care savings and reimbursement accounts, dental, vision, disability, and life insurance.
• Assist in the COBRA administration and notification process; ensure compliance with all COBRA guidelines and deadlines.
• Provide ongoing training to clients on HRIS systems.

Experience & Skills Required:

• Associates or Bachelors’ degree preferred
• Minimum 2-3 years of experience in benefits administration or human resources
• Very strong attention to detail
• Ability to manage and prioritize many tasks at once
• Ability to work independently and manage consulting efforts
• Excellent written and verbal communication skills
• Positive, client-first attitude, and willingness to go the extra mile when needed
• Great team player with willingness to help others
• Proficiency in all Microsoft products as well as experience with various HRIS and benefits administration systems
• Bilingual; fluent in English/Spanish a plus

Apply Here

HR and Benefits Administration - Concord, Massachusetts (Remote)

Apply Here

Why You Should Want to Work Here

Yes, we provide competitive pay and benefits, but that’s not why. You’re going to learn a lot here, you’ll be given as much responsibility as you can handle, your ideas will help us improve the industry, and you’ll be a key part of an organization committed to flexibility and social action. We keep “corporate” meetings to a minimum, and we have zero red tape We just want clients to be serviced really well, and we believe work should be a two-way street: when the company needs a hand to say, meet a client deadline, the employee steps up to help; when the employee needs a hand to balance work and life, the company steps up and provides flexibility. It’s not complicated. It is a breath of fresh air, and it’s what work should be.

Benefits Administrator Responsibilities:

The Benefits Administrator will interact with our clients, the brokerage side of the business, and carriers in managing benefit enrollments, payroll coordination, problem resolution, COBRA administration, vendor management, open enrollment management, communications, benefits audit, and systems support.

This position is a remote position but may require travel to our office in Concord, MA, and clients across New England, but it will likely be very minimal. The administrator must be available during core working hours business hours of 9:00am to 5:00pm, Monday through Friday. Candidate must be located in the New England area.

The overall role will require an understanding of the following topics: 

• Process and track benefit plan enrollments, including adds, terms, qualifying changes, and open enrollment. Ensure compliance with plan documents, regulatory guidelines, and in accordance with Company policies.
• Maintain and ensure accuracy of all client benefits administration through monthly auditing of carrier invoices, HRIS system, and detailed tracking processes.
• Serve as the subject matter expert and facilitate the implementation of HRIS benefits modules and carrier connections with the client, carriers, and HRIS system; recommend process improvements to client.

• Initiate, create, and manipulate various reports needed for accuracy of benefits administration in various HRIS systems. Analyze reports and maintain detailed records.
• Research and respond to employee questions regarding benefits and act as liaison between employee and insurance carriers/brokers to ensure timely resolution of issues.
• Develop and maintain ongoing relationships with carriers and clients.
• Participate as needed in the onboarding process and presentation of general HR and benefits orientations.
• Participate in strategy, renewal, and open enrollment meetings to gain insight and provide feedback on benefits administration processes and timelines.
• Assist in facilitating compliance through posting of required benefits notices, timely administration of benefits and COBRA, and staying knowledgeable in regulatory areas.
• Maintain an understanding of various employee benefit programs including group health, flexible spending accounts, health care savings and reimbursement accounts, dental, vision, disability, and life insurance.
• Assist in the COBRA administration and notification process; ensure compliance with all COBRA guidelines and deadlines.
• Provide ongoing training to clients on HRIS systems.

Experience & Skills Required:

• Associates or Bachelors’ degree preferred
• Minimum 2-3 years of experience in benefits administration or human resources
• Very strong attention to detail
• Ability to manage and prioritize many tasks at once
• Ability to work independently and manage consulting efforts
• Excellent written and verbal communication skills
• Positive, client-first attitude, and willingness to go the extra mile when needed
• Great team player with willingness to help others
• Proficiency in all Microsoft products as well as experience with various HRIS and benefits administration systems
• Bilingual; fluent in English/Spanish a plus

Apply Here

Employee Benefits Consulting - Concord, Massachusetts (Remote)

Apply Here

Why You Should Want to Work Here

Yes, we provide competitive pay and benefits, but that’s not why. You’re going to learn a lot here, you’ll be given as much responsibility as you can handle, your ideas will help us improve the industry, and you’ll be a key part of an organization committed to flexibility and social action. We keep “corporate” meetings to a minimum, and we have zero red tape We just want clients to be serviced really well, and we believe work should be a two-way street: when the company needs a hand to say, meet a client deadline, the employee steps up to help; when the employee needs a hand to balance work and life, the company steps up and provides flexibility. It’s not complicated. It is a breath of fresh air, and it’s what work should be.

Employee Benefits Producer

The Employee Benefits Producer will lead Innovo’s business development efforts. The Producer will be responsible for generating new business, building relationships with prospective clients, and closing sales in the employee benefits space. The Producer will be at the forefront of the sales cycle, from prospecting and lead generation to contract negotiation and account acquisition. This role is expected to achieve and surpass sales targets while delivering exceptional value to clients in the employee benefits market.

Key Responsibilities:

• Achieve annualized new business sales of $100k in target market of companies with 50 - 1,000 employees. Retain at least 92% of business year over year.
• Own, manage, and expand a portfolio of clients, providing strategic benefits guidance, participating in renewal strategy, and driving revenue through new sales and expanded client relationships.

• Proactively prospect, identify and pursue new business opportunities in the employee benefits market. This includes cold-calling, networking, attending and presenting at industry events, and leveraging existing relationships to create a robust sales pipeline.
• Develop and implement tailored sales strategies to meet individual and team revenue goals. Understand the client’s needs, challenges, and goals to effectively position benefits solutions.
• Act as a subject matter expert and trusted advisor on employee benefits, staying ahead of industry trends and regulatory changes to deliver consultative solutions and position Innovo as a market leader.
• Drive new business development by actively representing Innovo at industry events, conferences, and networking forums, cultivating a strong referral network and expanding strategic carrier and partner relationships.
• Utilize industry and competitive knowledge to identify sales opportunities, differentiate Innovo’s offerings, and support revenue growth across new and existing client relationships.

• Collaborate with internal and external marketing teams to coordinate production efforts with marketing efforts. Drive the production of new, impactful content that strengthens client engagement and refines messaging.
  

• Conduct compelling sales presentations to potential clients, delivering customized proposals and explaining benefits offerings. Use a consultative sales approach to demonstrate how solutions meet their unique needs
• Lead negotiations and drive the sales process to close. Work with internal teams to ensure all client requirements are met and agreements are signed.

• Conduct regular meetings with account managers, or other support colleagues, to keep them abreast and informed of client issues, upcoming proposals, presentations, enrollments, and renewals.
  

• Consistently meet or exceed monthly, quarterly, and annual sales targets. Focus on both new client acquisition, renewals, and upselling/cross-selling to existing clients.
• Build and maintain strong, long-term relationships with key decision-makers in client organizations, ensuring they feel supported and confident in our services.
• Track and report on sales performance, pipeline activity, and key metrics. Provide regular updates on progress toward sales goals.

Qualifications:

• 5+ years of proven success in a sales-focused role, preferably in the benefits, insurance, human resources or financial services industry. Strong track record of exceeding sales targets.
• Experience working in employee benefits sales or with insurance carriers.
• Experience with selling group benefits (health, dental, life, disability) to all size markets.
• Ability to work independently, set and achieve goals, and thrive in a fast-paced, target-driven environment.
•  Demonstrated ability to engage in consultative sales, identifying client pain points and providing tailored solutions in the employee benefits space.
• Ability to negotiate pricing, terms, and contracts while maintaining positive relationships with clients.
• Exceptional verbal and written communication skills, with the ability to present complex concepts in a clear and compelling manner.
• Familiarity with CRM software to manage leads, track activity, and close deals.
• Current insurance licenses (Health and Life) required or willingness to obtain within a specified timeframe.

Compensation: $60,000–$150,000 with a competitive commission plan

Apply Here