Joining Innovo Benefits Group in 2025, Jaclyn is responsible for processing benefits changes and open enrollment, conducting thorough audits, and serving as a reliable point of contact for clients, addressing their questions and concerns. She's passionate about developing strong relationships with clients.
When working with clients, Jaclyn hopes they will sense her enthusiasm for helping and trust that she'll quickly research and resolve any issues. Ultimately, her goal is for clients to feel confident that she is a dedicated and dependable partner.
Outside of work, she enjoys spending time at her lake house in Maine with her husband and dog.
Jaclyn Souza
Benefits Administrator
Fun Fact: Jaclyn learned the preamble to the Constitution by setting it to a song.